FAQs

Frequently Asked Questions


There are 25 tests in each box.
The PCR test (also known as a Polymerase Chain Reaction test) is a type of test that has been approved by Health Canada which tells us if someone currently has Covid-19. This test is performed using a swab in each nasal cavity for 15 seconds on each side. PCR tests are accepted for all international travel.
The HbA1c test, also known as hemoglobin A1C – is a simple blood test that measures your average blood sugar levels over the past 3 months. It is one of the most commonly used tests to diagnose prediabetes and diabetes.
Travel medicine is the protection of travelers before departure against travel-related health hazards like infectious diseases, jet lag, altitude illness, scuba diving medicine and much more. This includes health advice, vaccination, prophylactics and self-treatment medications.
Each PCR test costs $138.99 + tax. You may pay using either cash, debit, Visa, or Mastercard.
You may get in touch with us by calling us at (905) 271-6699, or by emailing us at [email protected]
Each Antigen test costs $58.99 + tax. You may pay using either cash, debit, Visa, or Mastercard.
You will receive your PCR results via email within 18-36 hours. However, the majority of the results will be sent to you in the morning the day after you do your test. (Please note every effort will be made for a 18-36 hours turnaround time; however, we cannot guarantee this time frame due to limitations outside of our control. If our sample shipment experiences delays due to weather or unforeseen issues at customs, we may be able to refund your booking fees, but cannot be held responsible for any additional travel costs that may be incurred to rescheduled or cancelled flights. Attempting to travel during COVID-19 is a risk and we sincerely promise to do the best we can to get you to your destination). Results for the Antigen test take 10-15 minutes, so we ask that you wait outside during this period of time.
Your PCR results will be sent to you by email. If you would like us to print you a hard copy of your results, please let us know and we will be happy to assist you. For Antigen results, you will receive only a physical paper copy of your results that is stamped and signed by one of our pharmacists.
Yes, we offer QR Codes upon request. Please let our staff know when you come in for your test that you require one and we will be happy to provide one on your results.