FAQs

Frequently Asked Questions

There are 25 tests in each box.
You may book your appointment here on our website. When booking, please be ready to provide us with your address, passport number, and health card number (if applicable). By providing us with this information ahead of time, you will help us make the process much easier for you on the day of your test. If you do not have an Ontario health card, you may leave that space blank. You will receive a booking confirmation email once booking is complete (if you cannot find it, please check your junk/spam folder). Payments will only be made when you come in person to do your test.
Travel medicine is the protection of travelers before departure against travel-related health hazards like infectious diseases, jet lag, altitude illness, scuba diving medicine and much more. This includes health advice, vaccination, prophylactics and self-treatment medications.
  • If you have any COVID-19 symptoms (cough, shortness of breath, sore throat, runny nose, chills, headaches, difficulty swallowing, decrease or loss of sense of taste or smell, nausea/vomiting, fever, unexplained fatigue or muscle aches)
  • If you have been exposed to someone who has tested positive or has symptoms
If you need a detailed invoice for insurance purposes, please let us know while you are paying for your tests and we will print an invoice for you that includes the date, our pharmacy information, your information, and the details of your purchase. If there are any additional or specific details you need on your invoice, just let us know and we will add those for you as well. You will need to check with your insurance company to see if they will reimburse you, we do not have that information ourselves.
If you are unable to attend your appointment for any reason, you can use the link provided in your confirmation email to cancel the appointment. If you would like to reschedule your appointment, please cancel your original one and rebook for the new date and time.
We are located at 374 Lakeshore Road East in Mississauga, Ontario L5G 1H5. The nearest intersection is Lakeshore Road and Shaw Drive, and we are in the same plaza as Metro. Free parking is available on site for your convenience.
You may get in touch with us by calling us at (437) 999-0015, or by emailing us at [email protected]
Yes. We accept debit and major credit cards, including VISA, Mastercard and American Express.
No. These antigen tests must be completed. You can find an instructional video here.